Privacy policy

1.WHAT WE COLLECT

We may collect the following information:

  • Name

  • Contact information including email address and telephone number

  • Billing and shipping address

  • Social media information (such as Instagram or Facebook profile data if you connect with us)

  • Payment-related details (processed through secure third-party gateways)

  • Demographic information like preferences and interests

  • Other information relevant to improving customer experience, surveys, and special offers

 

2. WHAT WE DO WITH THE INFORMATION WE GATHER

We require this information to understand your needs, process your orders, and provide a better service. Specifically, we use your data for:

  • Internal record keeping

  • Order processing and delivery

  • Customer support and communication

  • Improving our products, services, and website experience

  • Sending promotional emails, updates, new collection releases, and special offers (only if you opt-in)

  • Conducting surveys and market research

  • Personalising website content based on your preferences

 

3. MARKETING & COMMUNICATION

Your data helps us create a better and more personalised shopping experience. With your permission, we may send:

  • Product updates

  • New drops and limited editions

  • Sale announcements

  • Offers tailored to your interests

We do not sell, rent, or share your personal information with any third party for marketing purposes without your consent.

You can unsubscribe from marketing emails at any time.

 

4. SECURITY

We are committed to keeping your information safe.

To prevent unauthorised access, use, or disclosure, we have implemented appropriate physical, electronic, and managerial procedures to secure the information collected online. This includes:

  • SSL encryption

  • Secure server hosting

  • Limited access to personal data

  • Trusted third-party payment integrations

 

5. COOKIES — HOW WE USE THEM

A cookie is a small file placed on your device to enhance your browsing experience.

We use cookies to:

  • Analyse website traffic

  • Recognise returning visitors

  • Save cart preferences

  • Customise content according to your interests

Cookies DO NOT give us access to your computer or any information you do not choose to share.

You can choose to accept or decline cookies via your browser settings. Please note: disabling cookies may affect website functionality.

 

6. LINKS TO OTHER WEBSITES

Our website may contain links, ads, or content directing to external websites. Once you leave our site:

  • We are not responsible for the privacy practices of those websites

  • We encourage you to read the privacy policy of each external site

 

7. PAYMENT INFORMATION

Postervels does not store your credit card, debit card, UPI, wallet, or net banking information.

All payments are securely processed through trusted payment gateways in India (such as Razorpay, PayU, or Cashfree).

We accept major payment options:

  • Credit/Debit Cards

  • Net Banking

  • UPI

  • Wallets

  • Cash on Delivery (if available)

 

8. CONTROLLING YOUR PERSONAL INFORMATION

You may:

  • Request a copy of your personal data held by us

  • Ask us to update or correct any information

  • Request deletion of your personal data (where applicable)

  • Opt-out of marketing communications at any time

We will not sell, distribute, or lease your information unless required by law.

For data requests, please contact:
 Email: support@postervels.com
 Phone: 9500041263

 

 

9. CHILDREN & AGE RESTRICTION

Postervels does not knowingly collect information from individuals under 18 without parental consent.

 

10. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.”

 

11. CONTACT US

If you have any questions regarding this Privacy Policy or your experience with Postervels, please contact:

Postervels Customer Support
 📧 Email: support@postervels.com
 📞 Phone: 9500041263