Shipping policy

Shipping Charges

  • Prepaid Orders: Free shipping across India for orders above ₹499.
  • Orders below ₹499 will have a nominal shipping fee of ₹50.
  • Cash on Delivery (COD): A COD fee of ₹80 applies to all orders below ₹10,000.

 

International Shipping

We currently do not support international checkout on the website, but yes, we do ship internationally.

If you're ordering from outside India (USA, Malaysia, etc.), please get in touch with us:

📩 Email: support@postervels.com
 📱 WhatsApp: 9500041263

Our team will help you with:

  • Shipping charges
  • Delivery timelines
  • Order processing

 

Delivery Timelines (India Only)

Posters Collection

Delivered within 5–7 working days across India.
 Orders placed on weekends, public holidays, or after 11:30 AM will be processed on the next working day.

Note: If delays occur due to festivals, weather, or courier issues, we will keep you updated.

 

Split Shipments

In some cases, your order may be shipped in separate packages depending on:

  • Product availability
  • Printing/processing location
  • Packaging requirements

You will receive separate tracking updates for each package.

 

Order Modifications

You can modify your order (address changes or product changes) within 2 hours of placing it.

To request changes, reach out to us at:
 📩 Email: support@postervels.com
 📱 WhatsApp: 9500041263

After 2 hours, the order may already be in processing and cannot be edited.

 

 

Order Tracking

  • Once your order is placed, you’ll receive an order confirmation email.
  • After dispatch, we will send you your Tracking ID & courier partner details.
  • You can track your shipment using the provided tracking link.

For any tracking-related queries, contact us at:
 📩 support@postervels.com

 

Delivery Attempts

If the courier is unable to deliver due to:

  • Incorrect address
  • Unreachable phone number
  • Recipient unavailable

They will attempt re-delivery. If the order returns to us, reshipping charges will apply.

 

Customer Support

For shipping, tracking, or delivery support, you can contact us at:
Email: support@postervels.com
WhatsApp: 9500041263
Company: Postervels - A unit of Velion Creative Pvt Ltd